Recant the Rant

Just as I go off on terrible customer service, Kristie, Kenzie, and I went to McDonald's in TR and the service was superb.  They loved Kenzie and were efficient and caring. Even the DirecTV worker was not as terrible as the previous one.  While he did move the dish to the garage, he still insisted on not burying the cable.  This seemed odd to me.  For it's not like when I signed up for DirecTV they just dropped the dish in my back yard and said, "There ya go!" I asked him how deep I should bury the cable.  The worker just said, "Just step on the shovel, lift up, and drop the cable in.  That's what we do when we bury the cable." It didn't come to me later until I began thinking, so if you have buried cables in the past, why can't you bury this one?  Of course, this didn't come to me until I signed off on the work order and talked to DirecTV directly (they insisted that the worker hand me his cell phone so I could state that everything was working properly.  Now if that would have just happened in the first place).  So I'll be burying some cable this weekend. I have the feeling that it was because he didn't show up in the DirecTV van.  He had a little hatch-back thing instead.  Plus, he didn't look too thrilled at doing any more work than humanly possible.  Burying 30 feet of cable was not his idea of fun, I guess. At least our reception is perfect!